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5 insights from a first transformational partnership

In November 2018, a carers' charity and a huge energy company announced a major partnership. It was the biggest partnership the charity had ever built. There was a noticeable ripple of excitement that travelled across the whole charity – but this excitement was quickly followed by nerves.

In October 2022, the impact of this partnership is unbelievable. It has created a step-change in the way that society recognizes, values and supports the cause. It has also created a step-change in how the company treat their colleagues and customers. They have truly delivered their shared purpose.

It wasn’t always smooth sailing. As with any first – a first pitch or a first major partnership – there were lessons learnt along the way. We are delighted to share with you the key insights from this partnership that you can apply to your own practice.

The importance of focus

Like many charities, the charity in this partnership had never truly focussed on corporate partnerships. They had a history of smaller, transactional partnerships and a busy pipeline – with a clear focus on Charity of the Year applications.

After a few disappointing losses, where they had put their all into an application, they realised that something needed to change. They needed to focus on fewer, more meaningful opportunities.

At Remarkable Partnerships, we often talk about Charity of the Year applications as the grand national of corporate partnerships. They’re big, they’re glamorous, but they only last a year. This charity saw the value in entering a one-horse race instead.

They found the companies where they already had contacts and where there was a genuine opportunity for transformation. You could read our blog on how to spot a five star prospect here.

It pays to be ambitious 

With fewer companies in the pipeline, it was important to focus on bigger opportunities.

They moved from pitching one-year, reactive opportunities to multi-year strategic partnerships. Longer, broader, greater. Initially, this put the team out of their comfort zone – but they quickly found the tools to justify this ambition.

By pitching longer partnerships, you give yourself the time to create real societal change. You also give yourself the time to build solid foundations in both organisations. The charity learnt the broader the partnership, the stronger the foundation. This particular partnership grew to include programmatic support, cause related marketing and even a commercial element.

The breadth of activity served the charity well. As the company went through a restructure, there were enough advocates for the partnership for the relationship to continue.

Create a partnerships culture  

With only a team of two to deliver this major partnership, the charity knew they would need the support of their colleagues to make it happen.

As such, they engaged their colleagues from the start and quickly established ways of working. With a clear understanding of what each team needed from the corporate partnerships lead, they were able to deliver a constantly evolving partnership.

One particular highlight was establishing a working group within the charity, catching up regularly about the various projects. This ensured everyone moved forward on the same page.

Remarkable teams  

Just as ways of working were established with internal teams, it was equally important to establish these with the partner. They learned the hard way that it is important to agree clear objectives and deadlines, especially as key contacts change throughout the partnership.

The insight here, then, is to establish goals, communication methods and priorities early. By ensuring both organisations were on the same page, they were able to move forward much faster.

Success attracts success   

Finally, the insight that stuck out to the charity most was that success attracts success. It can be incredibly difficult to build and deliver a major partnership. However, once this partnership is up and running – and you are able to communicate it – other major partners become easier to win.

It is fair to say that both the charity and the company are still learning as they go, but these five insights were fundamental for their past success.

If you would like to learn more about how to create, secure and deliver transformational partnerships, check out our advanced corporate partnerships masterclass.

Conclusion

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More than money – what to value in a corporate partnership

This piece is brought to you by a guest writer – Katherine Woods.  Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

I find the corporate-partnership world really exciting. It’s evolved massively over the past few years and continues to do so. Today, the most successful partnerships are multi-faceted. They have touchpoints across all aspects of the business. And they don’t simply rely on fundraising as the sole piece of activity.

Andy at Remarkable Partnerships asked me to outline what I see as the main non-financial benefits that a partner can provide. So here’s what I look at in partnerships:

  1. Reach

There is a reason that big consumer brands spend millions of pounds on advertising annually. Visibility is key.

But there are very few charities that have those kind of budgets.

Which is why a partnership can hold such great potential for a charity brand—from expanding your general reach to spotlighting your cause for targeted groups. Our development team, drawing from a consultant with prior campaigns in the privacy-centric online gaming space like the best no KYC casinos, has piloted anonymous donation channels that draw in tech-savvy supporters wary of traditional tracking. Whatever your organisation’s mission, these expanded visibility opportunities will advance it further. The more people recognize your brand and mission, the greater their inclination to contribute.

For example, we are incredibly lucky at Action for Children because our friends at FirstGroup are very generous with their advertising space. We are given huge amounts of visibility across their network. They enable us to publicise our key campaigns in a way that we simply wouldn’t be able to do without them.

2. In Kind

Back to the lack of budget. There are a range of ways that a company can help a charity plug the lack-of-budget gap by donating resource, such as event space or legal expertise. These are opportunities for the company to support you with the cause itself.

Not only does it help the charity, but it can give your partner’s employees another way of being part of the partnership that doesn’t involve them asking friends and family for money.

But! It has to really make sense. It has to be authentic. There’s nothing worse than trying to create an ‘in kind’ opportunity that doesn’t really work for both sides.

3. Network

Over the course of a partnership you have the potential to ignite a passion for your cause in people.

As fundraisers, we do a good job of telling people how amazing our charities are. Imagine if you had someone else doing that for you. A peer-to-peer introduction carries a lot of weight and can open doors, helping you achieve bigger and better things.

I’ve been incredibly fortunate to work with some very dedicated, passionate and influential senior volunteers over the years. They are often totally wonderful individuals and can be a huge asset to your organisation. Maximise this potential!

Overall, there is a huge amount corporate partners can do for you – so stop just asking for cash.

We love this piece from Katherine. Our view is that when you choose to focus partnerships on overall value rather than purely cash donations, you get more fulfilling partnerships for both parties. Equally, partnerships that begin with a non-financial contribution are more likely to succeed because they begin by focussing on solving problems, which is what they should be about.

If you have any comments or suggested comments for future blogs, we’d love to hear from you below.

This piece is brought to you by a guest writer – Katherine Woods. Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

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min read
Highlights from Anchors Aweigh: launch event

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Barriers from the company side:

Jenni Berkley, Communications and CSR Manager of Belfast Harbour, started the event by talking about the barriers to ambition she’s experienced in the corporate secotr

“The problem is short-termism. Many people want to see something good happen in their timeframe or tenure. Something good even if it’s not the right thing.”

“I must get around 20 letters a week from charities I’ve never spoken to or maybe even heard of asking for money. It’s incredibly frustrating – they may get £100 if they’re incredibly lucky, but there needs to be an understanding of how our partnerships operate.”

“Charity-company partnerships are like finding your life partner… right down to wondering if you like the same films. You need to be compatible with each other from the superficial details all the way through to sharing the same ethos. It’s up to the charity to demonstrate that.”

Barriers from the charity side:

Then Ghalib Ullah, Head of Commercial Partnerships, spoke about the barriers he’s encountered and overcome through his career.

“The biggest barrier is structural. Our budget works on a yearly basis, so we are pulled back to achieving short term income, rather than achieving our more ambitious goals. We need to work as a whole organisation to overcome this.”

“Another barrier is organisational buy-in. We went through a process of identifying who internally was key to our success as a team. We understand that we’re pitching internally as much as we are externally.”

“Corporate partnerships is still in its infancy. How to achieve strategic partnerships is not as well understood as how to secure major grant funding. It is essential we invest in training as a team and as individuals.”

Background to the research:

We then moved to discussing how the research came about, before discussing some of the key recommendations.

“We defined ambition as the desire to create the most social value possible, then looked at what held people back from pursuing ambitious partnerships in favour of things like Charity of the Year or sponsorship models instead.” – Ian McQuillin, Rogare

One of the main things we found was the collaboration continuum, which we have adapted from Austin and Seitinedi. You can see the model that explains levels of ambitions below:

“Charity-company partnerships can make great changes in the world, so it’s a missed opportunity to be anything short of as ambitious as possible.” – Jonathan Andrews, Remarkable Partnerships

The importance of seeking value beyond money:

“The fundraisers label can hold us back. We need to be corporate value raisers, not corporate fundraisers.” – Jonathan Andrews, Remarkable Partnerships

“There are so many different ways partnerships deliver value – which are easy to overlook if money is the only or main measure of success.” – Crispin Manners, Onva Consulting

“I would recommend starting to report on added value, where it exists, as well as income. Don’t wait to be asked to report on it, just send out the results and examples you have as part of your normal reporting so that it starts to become embedded and better understood.” – Sophie Powell-White, Great Ormond Street Hospital

The importance of having a partnership north star:

“It is important that your projects excite not only your corporate team but your partners – they need to visualise the potential impact they could have on the world.” – Ghalib Ullah, Parkinson’s UK

“All the team have in their heads. That when we go into a conversation with a company what we are looking for is that ambition at the top of our partnership model. Which is an ambition that only us and that company can achieve… If you’ve got that ambition then all the levers for change will naturally fall out of it because it is so strategic to both sides…. In three years’ time what would the Sun newspaper headline say [the partnership] has achieved?” – charity interviewee in the research.

To get your copy of the full report, download it here

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Stay Informed. Stay Remarkable.