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5 lessons corporate fundraisers can learn from sales teams

I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.”

- Estée Lauder

Good corporate fundraisers are good sales people. They may be selling social change, the chance to make an impact, or a good feeling – but they are definitely selling.

With this in mind, Peter from Remarkable Partnerships is pleased to share the five essential sales techniques that every corporate fundraiser should learn.

Create intrigue

When Greggs decided to launch their first vegan product, they knew they needed to ignite an already crowded market. To create an element of intrigue, Greggs used a marketing technique called “drop culture” to launch its vegan steak bake.

Using teaser videos, they announced something big was about to happen. When it launched, flagship stores were given huge physical adverts and their “vegan steak bake finder” tool went on Gregg’s website to help customers buy the in-demand product.

The launch was a huge success. As well as winning many marketing awards, they increased their year-on-year sales by 13.5%.

This case study shows us the power of curiosity. As a corporate fundraiser, we encourage you to offer your prospects an idea, without telling them what the idea is until they meet you. The power is in the intrigue.

Help your prospects discover their pain points

Steve Jobs once said “It's not the customers’ job to know what they want."

Successful companies understand that in order to sell anything, you must first understand who your customers are and what problems they are facing. By acting as a consultant, rather than a salesperson, you are better able to solve those problems.

When Steve Jobs set up Apple, they understood that consumers found technology both confusing and unreliable. In response, Apple revolutionised the way people view technology: creating a simple and consistent experience across their products. The rest is history.

So when talking to your corporate prospects, find out what their key pain points are. Then when presenting your partnership idea, tailor your idea to the problems that your prospects are trying to solve.

Sell with stories

Telling stories is one the most effective sales techniques there are. By telling stories, you connect on a personal level and provide an insight into your “why”. The most successful salespeople are able to make their audience feel an emotional and personal connection – hence the saying “people buy from people”.

A good story grabs their attention, motivates them to take action and most importantly is memorable. A study by Stanford professor Chip Heath found that 63% of those tested were able to remember stories, while only 5% could remember a single statistic.

Become an expert closer

As the famous sales mantra goes, sales is simple as ABC. Always be closing.

The most important part of the sales process is closing the deal. Everything else leads to the close – the result. It is important to practice reassuring hesitant prospects, helping buyers organise their thoughts and reaching their own conclusions.

In order for you to become an expert closer, consider using the following methods:

  1. Assumptive close -  in the assumptive close the aim is to be assertive and not aggressive. You achieve this by moving the negotiations forward under the assumption that your prospect is ready for partnership, and tackling any hesitations as they come up.
  2. Pros and cons -  listing the pros and cons of your partnership helps your prospect organise their thoughts. It also allows you to determine the key elements that are important to them.
  3. The time-limited offer – this method can create a sense of urgency in the negotiations if the buyer is hesitant and wants to consider alternative options.
  4. Summary close - by summarising all the options discussed, you provide the prospect with the opportunity to picture what your services may look like before making a decision.

Understand your prospects communication style   

High performing sales companies develop their people to build better and more meaningful business relationships by using four simple colour profiles. Using the “personality insight model”, they build communication models based on four colours:

  • Fiery red = Competitive / demanding / purposeful
  • Sunshine yellow = Sociable / dynamic / enthusiastic
  • Earth green = Caring / encouraging / sharing
  • Cool blue = Questioning / precise / formal

These colour profiles provide insight into how people want to be communicated with. Rather than using trial and error, sales teams are able to mirror their prospects’ communication style and quickly develop stronger relationships. For example, for social sunshine yellows they will spend lots of time on the phone, whereas with formal cool blues they will stick to emails.

We recommend you think about what colour profile best represents your key contacts and mirror their communication style. You will start to see results instantly.

To learn more about how to create and secure major corporate partnerships, check out our upcoming new business crash course.

Conclusion

Let’s build partnerships that your cause — and the world — actually needs.

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5
min read
More than money – what to value in a corporate partnership

This piece is brought to you by a guest writer – Katherine Woods.  Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

I find the corporate-partnership world really exciting. It’s evolved massively over the past few years and continues to do so. Today, the most successful partnerships are multi-faceted. They have touchpoints across all aspects of the business. And they don’t simply rely on fundraising as the sole piece of activity.

Andy at Remarkable Partnerships asked me to outline what I see as the main non-financial benefits that a partner can provide. So here’s what I look at in partnerships:

  1. Reach

There is a reason that big consumer brands spend millions of pounds on advertising annually. Visibility is key.

But there are very few charities that have those kind of budgets.

Which is why a partnership can hold such great potential for a charity brand—from expanding your general reach to spotlighting your cause for targeted groups. Our development team, drawing from a consultant with prior campaigns in the privacy-centric online gaming space like the best no KYC casinos, has piloted anonymous donation channels that draw in tech-savvy supporters wary of traditional tracking. Whatever your organisation’s mission, these expanded visibility opportunities will advance it further. The more people recognize your brand and mission, the greater their inclination to contribute.

For example, we are incredibly lucky at Action for Children because our friends at FirstGroup are very generous with their advertising space. We are given huge amounts of visibility across their network. They enable us to publicise our key campaigns in a way that we simply wouldn’t be able to do without them.

2. In Kind

Back to the lack of budget. There are a range of ways that a company can help a charity plug the lack-of-budget gap by donating resource, such as event space or legal expertise. These are opportunities for the company to support you with the cause itself.

Not only does it help the charity, but it can give your partner’s employees another way of being part of the partnership that doesn’t involve them asking friends and family for money.

But! It has to really make sense. It has to be authentic. There’s nothing worse than trying to create an ‘in kind’ opportunity that doesn’t really work for both sides.

3. Network

Over the course of a partnership you have the potential to ignite a passion for your cause in people.

As fundraisers, we do a good job of telling people how amazing our charities are. Imagine if you had someone else doing that for you. A peer-to-peer introduction carries a lot of weight and can open doors, helping you achieve bigger and better things.

I’ve been incredibly fortunate to work with some very dedicated, passionate and influential senior volunteers over the years. They are often totally wonderful individuals and can be a huge asset to your organisation. Maximise this potential!

Overall, there is a huge amount corporate partners can do for you – so stop just asking for cash.

We love this piece from Katherine. Our view is that when you choose to focus partnerships on overall value rather than purely cash donations, you get more fulfilling partnerships for both parties. Equally, partnerships that begin with a non-financial contribution are more likely to succeed because they begin by focussing on solving problems, which is what they should be about.

If you have any comments or suggested comments for future blogs, we’d love to hear from you below.

This piece is brought to you by a guest writer – Katherine Woods. Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

Latest News
5
min read
Highlights from Anchors Aweigh: launch event

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Barriers from the company side:

Jenni Berkley, Communications and CSR Manager of Belfast Harbour, started the event by talking about the barriers to ambition she’s experienced in the corporate secotr

“The problem is short-termism. Many people want to see something good happen in their timeframe or tenure. Something good even if it’s not the right thing.”

“I must get around 20 letters a week from charities I’ve never spoken to or maybe even heard of asking for money. It’s incredibly frustrating – they may get £100 if they’re incredibly lucky, but there needs to be an understanding of how our partnerships operate.”

“Charity-company partnerships are like finding your life partner… right down to wondering if you like the same films. You need to be compatible with each other from the superficial details all the way through to sharing the same ethos. It’s up to the charity to demonstrate that.”

Barriers from the charity side:

Then Ghalib Ullah, Head of Commercial Partnerships, spoke about the barriers he’s encountered and overcome through his career.

“The biggest barrier is structural. Our budget works on a yearly basis, so we are pulled back to achieving short term income, rather than achieving our more ambitious goals. We need to work as a whole organisation to overcome this.”

“Another barrier is organisational buy-in. We went through a process of identifying who internally was key to our success as a team. We understand that we’re pitching internally as much as we are externally.”

“Corporate partnerships is still in its infancy. How to achieve strategic partnerships is not as well understood as how to secure major grant funding. It is essential we invest in training as a team and as individuals.”

Background to the research:

We then moved to discussing how the research came about, before discussing some of the key recommendations.

“We defined ambition as the desire to create the most social value possible, then looked at what held people back from pursuing ambitious partnerships in favour of things like Charity of the Year or sponsorship models instead.” – Ian McQuillin, Rogare

One of the main things we found was the collaboration continuum, which we have adapted from Austin and Seitinedi. You can see the model that explains levels of ambitions below:

“Charity-company partnerships can make great changes in the world, so it’s a missed opportunity to be anything short of as ambitious as possible.” – Jonathan Andrews, Remarkable Partnerships

The importance of seeking value beyond money:

“The fundraisers label can hold us back. We need to be corporate value raisers, not corporate fundraisers.” – Jonathan Andrews, Remarkable Partnerships

“There are so many different ways partnerships deliver value – which are easy to overlook if money is the only or main measure of success.” – Crispin Manners, Onva Consulting

“I would recommend starting to report on added value, where it exists, as well as income. Don’t wait to be asked to report on it, just send out the results and examples you have as part of your normal reporting so that it starts to become embedded and better understood.” – Sophie Powell-White, Great Ormond Street Hospital

The importance of having a partnership north star:

“It is important that your projects excite not only your corporate team but your partners – they need to visualise the potential impact they could have on the world.” – Ghalib Ullah, Parkinson’s UK

“All the team have in their heads. That when we go into a conversation with a company what we are looking for is that ambition at the top of our partnership model. Which is an ambition that only us and that company can achieve… If you’ve got that ambition then all the levers for change will naturally fall out of it because it is so strategic to both sides…. In three years’ time what would the Sun newspaper headline say [the partnership] has achieved?” – charity interviewee in the research.

To get your copy of the full report, download it here

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Stay Informed. Stay Remarkable.