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Five lessons from five account management wins

It can be all too easy to find ourselves in a negative news cycle - the Cost of Living Crisis, the war in Ukraine, the Great Resignation - and imagine that corporate partnerships success is impossible.

But that’s not the case. We’re seeing huge successes from charities of all shapes and sizes right now. As such, in this blog we share five examples – and the lessons they teach us - to demonstrate that there has never been a better time for corporate partnerships.

Be tenacious

Libby Kaluna, Senior Partnerships Manager at Acorns Children’s Hospice, shares the importance of knowing when an opportunity is too good to let go.

When an existing partner stopped engaging with the hospice, she knew the partnership was in danger. Rather than bury her head in the sand, she decided to take a bold approach. She contacted the PR agency that represented the company and showed them the marketing benefits the partnership could bring – and the results speak for themselves.

Libby said “we’ve been able to host their CEO for a visit and engage in a marketing campaign to dispel myths associated with Children's Hospices in addition to fundraising”.

In this case, it would’ve been easy to give up. But by taking a different route to the finish line, Libby opened up a new conversation, and a whole new arm to the partnership.

Be creative

When you have a consistent ‘menu’ of fundraising activities, it can be easy enough to see your partnership offering as ‘good enough’ and stop there.

Steph Rukin, from TransAid, however knows that ‘good enough’ isn’t good enough and chose to offer some creative extras to her current partners. This led to their partner Goodyear offering the charity a joint PR campaign focusing on the importance of women’s inclusion in the transport industry, featuring a female blimp pilot. With joint PR activations, a raffle of some blimp tickets and some incredible content – this creativity is likely to pay dividends.

It's worth asking yourself what creative extras you could bring to your partnerships – you might have a blimp-sized idea too!

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Make it fun!

Speaking of creativity, Sally Barney shares the highlight of her partnership management career: a “pig off” between Percy and Peppa Pig.

Despite the fact that Marks and Spencer’s and Waitrose consider themselves competitors, Sally was able to bring both partners on board with the same event. This competitive spirit and the joy of the idea led to huge success. This success came through in the event that both retailers sponsored, but also in the ongoing partnership for both parties.

Sally said that “the event brought a smile to faces, helped [both partners] feel great and have a sense of respect for the partnership.”

So be bold, but make sure you let yourself have a little fun.

Be consistent

Lyn Prodger, Partnerships Manager at AFK, tells us that the key to her corporate partnerships success is being consistent.

She gave the example of AFK’s annual beach volleyball event that takes place right by Canary Wharf tube station. Having run it annually, it is now a staple in a number of company calendars – all participants look forward to and it creates a relaxed opportunity to meet face to face.

It’s worth thinking about what consistent elements you can add to your partnership journey. What can you add to the calendar that can build year on year? You could even brainstorm this with a number of your existing partners to ensure it fits.

Be collaborative

Last, but by no means least, Momentum told us about the value of taking a “one team” approach to corporate partnerships.

By brainstorming new activities for one of their key partners as a team, they created a competitive challenge called Miles for Momentum. This taught the team a valuable lesson: ownership is always better than buy-in. Because the entire team, and the partner, felt ownership of the event it was a huge success.

One of the key reasons this brainstorm was successful was the fresh energy brought by people outside the corporate fundraising team – it’s always worth knowing you don’t have to do it on your own.

Conclusion

We hope you have enjoyed reading about the five lessons from five account management wins. Perhaps you can take away some of these lessons today and apply it to your current partnerships. If you enjoy learning and sharing with others in the sector, why not join us at our upcoming Partnership Growth Crash Course?

Conclusion

Let’s build partnerships that your cause — and the world — actually needs.

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More than money – what to value in a corporate partnership

This piece is brought to you by a guest writer – Katherine Woods.  Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

I find the corporate-partnership world really exciting. It’s evolved massively over the past few years and continues to do so. Today, the most successful partnerships are multi-faceted. They have touchpoints across all aspects of the business. And they don’t simply rely on fundraising as the sole piece of activity.

Andy at Remarkable Partnerships asked me to outline what I see as the main non-financial benefits that a partner can provide. So here’s what I look at in partnerships:

  1. Reach

There is a reason that big consumer brands spend millions of pounds on advertising annually. Visibility is key.

But there are very few charities that have those kind of budgets.

Which is why a partnership can hold such great potential for a charity brand—from expanding your general reach to spotlighting your cause for targeted groups. Our development team, drawing from a consultant with prior campaigns in the privacy-centric online gaming space like the best no KYC casinos, has piloted anonymous donation channels that draw in tech-savvy supporters wary of traditional tracking. Whatever your organisation’s mission, these expanded visibility opportunities will advance it further. The more people recognize your brand and mission, the greater their inclination to contribute.

For example, we are incredibly lucky at Action for Children because our friends at FirstGroup are very generous with their advertising space. We are given huge amounts of visibility across their network. They enable us to publicise our key campaigns in a way that we simply wouldn’t be able to do without them.

2. In Kind

Back to the lack of budget. There are a range of ways that a company can help a charity plug the lack-of-budget gap by donating resource, such as event space or legal expertise. These are opportunities for the company to support you with the cause itself.

Not only does it help the charity, but it can give your partner’s employees another way of being part of the partnership that doesn’t involve them asking friends and family for money.

But! It has to really make sense. It has to be authentic. There’s nothing worse than trying to create an ‘in kind’ opportunity that doesn’t really work for both sides.

3. Network

Over the course of a partnership you have the potential to ignite a passion for your cause in people.

As fundraisers, we do a good job of telling people how amazing our charities are. Imagine if you had someone else doing that for you. A peer-to-peer introduction carries a lot of weight and can open doors, helping you achieve bigger and better things.

I’ve been incredibly fortunate to work with some very dedicated, passionate and influential senior volunteers over the years. They are often totally wonderful individuals and can be a huge asset to your organisation. Maximise this potential!

Overall, there is a huge amount corporate partners can do for you – so stop just asking for cash.

We love this piece from Katherine. Our view is that when you choose to focus partnerships on overall value rather than purely cash donations, you get more fulfilling partnerships for both parties. Equally, partnerships that begin with a non-financial contribution are more likely to succeed because they begin by focussing on solving problems, which is what they should be about.

If you have any comments or suggested comments for future blogs, we’d love to hear from you below.

This piece is brought to you by a guest writer – Katherine Woods. Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

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min read
Highlights from Anchors Aweigh: launch event

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Barriers from the company side:

Jenni Berkley, Communications and CSR Manager of Belfast Harbour, started the event by talking about the barriers to ambition she’s experienced in the corporate secotr

“The problem is short-termism. Many people want to see something good happen in their timeframe or tenure. Something good even if it’s not the right thing.”

“I must get around 20 letters a week from charities I’ve never spoken to or maybe even heard of asking for money. It’s incredibly frustrating – they may get £100 if they’re incredibly lucky, but there needs to be an understanding of how our partnerships operate.”

“Charity-company partnerships are like finding your life partner… right down to wondering if you like the same films. You need to be compatible with each other from the superficial details all the way through to sharing the same ethos. It’s up to the charity to demonstrate that.”

Barriers from the charity side:

Then Ghalib Ullah, Head of Commercial Partnerships, spoke about the barriers he’s encountered and overcome through his career.

“The biggest barrier is structural. Our budget works on a yearly basis, so we are pulled back to achieving short term income, rather than achieving our more ambitious goals. We need to work as a whole organisation to overcome this.”

“Another barrier is organisational buy-in. We went through a process of identifying who internally was key to our success as a team. We understand that we’re pitching internally as much as we are externally.”

“Corporate partnerships is still in its infancy. How to achieve strategic partnerships is not as well understood as how to secure major grant funding. It is essential we invest in training as a team and as individuals.”

Background to the research:

We then moved to discussing how the research came about, before discussing some of the key recommendations.

“We defined ambition as the desire to create the most social value possible, then looked at what held people back from pursuing ambitious partnerships in favour of things like Charity of the Year or sponsorship models instead.” – Ian McQuillin, Rogare

One of the main things we found was the collaboration continuum, which we have adapted from Austin and Seitinedi. You can see the model that explains levels of ambitions below:

“Charity-company partnerships can make great changes in the world, so it’s a missed opportunity to be anything short of as ambitious as possible.” – Jonathan Andrews, Remarkable Partnerships

The importance of seeking value beyond money:

“The fundraisers label can hold us back. We need to be corporate value raisers, not corporate fundraisers.” – Jonathan Andrews, Remarkable Partnerships

“There are so many different ways partnerships deliver value – which are easy to overlook if money is the only or main measure of success.” – Crispin Manners, Onva Consulting

“I would recommend starting to report on added value, where it exists, as well as income. Don’t wait to be asked to report on it, just send out the results and examples you have as part of your normal reporting so that it starts to become embedded and better understood.” – Sophie Powell-White, Great Ormond Street Hospital

The importance of having a partnership north star:

“It is important that your projects excite not only your corporate team but your partners – they need to visualise the potential impact they could have on the world.” – Ghalib Ullah, Parkinson’s UK

“All the team have in their heads. That when we go into a conversation with a company what we are looking for is that ambition at the top of our partnership model. Which is an ambition that only us and that company can achieve… If you’ve got that ambition then all the levers for change will naturally fall out of it because it is so strategic to both sides…. In three years’ time what would the Sun newspaper headline say [the partnership] has achieved?” – charity interviewee in the research.

To get your copy of the full report, download it here

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Stay Informed. Stay Remarkable.