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Mismatched expectations hold back partnerships

A fortnight ago, we launched our new research, “Hidden Opportunities,” which reveals that both companies and charities are missing-out on significant value by not partnering together in a
strategic way.  

Today, we want to dig deeper into one really important insight from the research, which shows that  mismatched expectations between companies and charities are holding back partnerships. 

You can see from the graph above that companies want these partnerships to help them deliver their ESG objectives, increase their brand profile and engage employees. However, charities want fundraising and increased impact. This is the mismatch in expectations.  

So, here are our recommendations to overcome these differences.

Commercial benefits 

As you can see from the research, companies are focused on commercial benefits from charity partnerships. As a charity, you must understand this. Listening to your prospect or partner on their business objectives is the key to success. If you make your charity indispensable to their business, your partnership will be seen as essential. We recommend when you first meet a prospect you ask, “What are your business objectives?,” then design your partnership to deliver them. 

Value not money 

The research shows that charities’ top priority is fundraising income, however, companies are rich in resources in many other ways than money – their people skills, experience and knowledge, reach and profile, as well as their spaces. Rather than approaching a company just for money, we recommend you co-create the partnership activity, and discuss what needs you have that they have the skills to fulfil. Some of the most successful partnerships begin by focusing on non-financial support from the company. Network Rail and Samaritans is a great example of this, their partnership began to reduce suicide on the railways, and they launched their campaign #SmallTalkSavesLives. The partnership has now gone on to raise over £2.5million.  

Aim long term 

The problem is that bringing up money early in any partnership is awkward. Focusing on the short-term goal is likely to sabotage your long-term potential. We recommend you take your time and build an authentic partnership that benefits both parties equally, and the money will come, most likely at a larger level, and for a longer time than you were anticipating. A great example of this is the partnership between NatWest and The Prince’s Trust, where the partnership began with financial skills training for young people who wanted to start their own business, but over the past 17 years has grown significantly to fund more than 86,000 young entrepreneurs get into self-employment.  

Put yourself in their shoes 

One of the challenges we hear every day is that partnerships are breaking down when a contact moves on, or when the company gets busy. This is because the company are not seeing the charity as an essential part of their business activities. Also the charity puts the blame on to the company that they are becoming more distant. We recommend you put yourself in their shoes. Find out what their challenges are and offer them a solution. Be persistent. If your partnership is valuable to the company, they will come back to you and you can re-ignite the partnership. 

Impact reporting 

The problem with impact reporting is that charities often only focus on the impact to their service users. However, you should also report on how the partnership has delivered the companies’ business objectives. If you include this impact, you provide evidence that your partnership is indispensable and you make a compelling case for continuing and growing your relationship. 

Conclusion  

We hope this blog has given you direction to overcome the mismatch in expectations with companies. If you created partnerships with matching expectations your partnerships will be stronger and longer.  

If you would like to read the Hidden Opportunities research please click this link.   

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Latest News
5
min read
Unlock Corporate Partnership Value

One of the biggest challenges charities face when working with companies is undervaluing themselves.

When charities underestimate the value they bring to businesses, partnerships are often priced too low. The results are low-value partnerships that fail to deliver meaningful impact for the charity or the company.

In reality, both sides are missing out on enormous potential.

So why does this happen?

Many charities simply struggle to recognise and measure the true commercial value they offer businesses. Even when they know they bring value to the table, they often don’t know how to calculate it or communicate it confidently. 

But the reality is that charities can deliver game-changing value for companies in several key areas.

The Four Ways Charities Create Value For Businesses

Charities help companies achieve the following goals:

Employee Engagement and Retention

Corporate partnerships provide employees with opportunities to support causes that matter, strengthening morale and workplace culture.

Competitive Differentiation

Working with charities helps businesses stand out and demonstrate purpose in an increasingly competitive marketplace.

Sales Opportunities

Purpose-driven partnerships can strengthen customer relationships and attract new customers.

Brand Trust and Credibility

Authentic partnerships help companies build stronger, more trusted brands.

Right now, all four of these areas are top priorities for companies.

Why Understanding Partnership Value Matters

When charities understand how to measure and communicate their partnership value, something powerful happens.

They gain the confidence to pitch bigger opportunities, create stronger proposals and negotiate partnerships based on the real value rather than guesswork.

This shift allows charities to move beyond undervalued collaborations and instead build high-impact corporate partnerships that benefit both sides.

Learn How To Calculate Your Partnership Value

To help charities develop this confidence, Remarkable Partnerships have created a new service: Unlock Corporate Partnerships Value Workshop.

This practical session is designed to help charities understand the value they can offer companies and apply a simple framework to calculate it.

During the workshop, you will learn:

  • About the four types of partnership value.
  • Explore why understanding value helps secure higher-value corporate partnerships. 
  • See examples from successful corporate charity partnerships.
  • Work through an interactive exercise calculating the value of a current partner or prospect. 

The session lasts 2 hours and 30 minutes and provides a practical method charities can continue using when developing future partnerships.

If you’d like to learn more about the workshop, contact: jonathan@remarkablepartnerships.com

Many charities undervalue their corporate partnerships, limiting both impact and opportunity. This article explores why, the real value charities bring to businesses, and how understanding it can unlock stronger partnerships, with a workshop for those looking to take it further.

Latest News
5
min read
Build Partnerships That Smash Targets

We know that charities can build major corporate partnerships, even in these tough economic times. That’s why we held a webinar where three special guest speakers shared recommendations to build corporate partnerships that smash targets.

Their recommendations and insightful stories are described below.

Stop Asking and Start Giving

Matt Turner MBE from Creative Pod recommends that charities stop asking and start giving. He said the best corporate partnerships are where every single person around the table wins. It’s about doing things differently, standing out a little bit and pushing the boundaries.

He shared a story about a hospice who provide free grief counselling to anyone in their local community. Matt worked with them to create a corporate product of grief counselling for companies to offer their employees. It’s £3.50 per employee, per month, and anytime your employee has a bereavement they are fast tracked to the front of the queue and receive 12 free sessions of grief counselling.

Another suggestion from Matt is if you have a corporate ball and you have two tables that you just cannot shift, stop wasting your time trying to sell them and give them away to two banks instead. You tell the banks to bring their richest friends and customers for a night out. Then you know you have two tables with some extremely wealthy people with whom you can build long-term partnerships.

Both examples demonstrate that when you stop asking and start giving it helps you build long-term corporate partnerships.

Lead with insight, not instinct

Nina Saffuri from Raise Impact recommends you lead with insight, not instinct. She shared the following inspiring story which demonstrates her point.

When she was at War Child they got through to the final four of a major charity of the year, but they came second in the staff vote. They were really disappointed, because this wasn’t the first time they hadn’t won a staff vote. Nina asked her Head of Corporate Partnerships to look at the last two years and analyse how much time they had spent on losing, especially on charity of the year. They came back and said they were wasting one third of their time on losing.

Nina suggested they do a test and don’t apply for any charity of the year opportunities for one year.  She encouraged her corporate partnerships team to be bold instead and turn their attention to something they were more likely to win. She asked them to find an industry that wasn’t so competitive and where there weren’t any staff votes. They came back and suggested the gaming industry. Nina and here colleagues weren’t gaming experts, so they spoke to a couple of their donors in the gaming industry. They asked them to share about the industry and make some introductions. They also recruited someone from the gaming industry.

They started with a “Games Jam” where they asked gaming companies to create games for War Child which they sold on a gaming platform. This activity only raised £10,000. However, during that week they engaged and built relationships with some of the major gaming companies in the UK. Now that industry raises £700k-£1million unrestricted income for War Child ever year.

The key message from Nina is find your valuable insight. Spend time understanding where you’re losing and see if you can build more partnerships with industries. In other words, lead with insight not instinct, because it transforms your focus, your partnerships and your results.

Find the company’s pain

Peter Chiswick from Remarkable Partnerships shared the good news that this is a time of opportunity for charities to build major corporate partnerships, but only if they take the time to find a company’s pain and show how their partnership can solve it.

Peter demonstrated his recommendation by sharing an example from his corporate career where he worked for a company who provided data on patent software. One of their clients was a major engineering company.

Peter’s company were just one of 3,000 suppliers and they had a small relationship worth £2,000 a year. He secured a meeting with their Heads of Innovation and he knew this was his opportunity. Before the meeting he asked his internal colleagues to build a list of the latest releases of technology in the sector where the engineering company operated, and put it on one piece of paper.

When Peter went to the meeting the company spent the first 20 minutes telling him how everything was fantastic and they were ahead of the curve. Peter said you might want to have a look at this, and he dropped the piece of paper on the table. It showed they were six months late to market, whereas they thought they were miles ahead.

In that moment Peter and his company moved from one of many suppliers to a company adding massive value. He was helping solve their pain. More senior people came into the room to see the piece of paper, and that was the start of a very large contract with the engineering company.

You can apply the insight from this story to corporate-charity partnerships. Before you approach a company, take time to think what could be their commercial pain. Then when you meet with them you can describe how a partnership with your company will help solve that pain.

Conclusion

These three experts show that successful corporate partnerships aren’t built on hope. They’re built on smart strategy, bold thinking and a genuine commitment to creating value for everyone involved. Whether it’s giving rather than asking, using insight to focus your time, or uncovering a company’s commercial pain, each approach helps charities stand out and build stronger, longer-lasting relationships. By putting these recommendations into practice, your charity can not only survive in this challenging climate but build partnerships that truly smash targets.

We know that charities can build major corporate partnerships, even in these tough economic times.

Stay Informed. Stay Remarkable.