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Use insight to drive corporate partnerships success

Written by Jonathan Andrews, MD and Founder, Remarkable Partnerships.

"Without data, you're just another person with an opinion." - W. Edwards Deming

Other types of fundraising such as individual giving and legacies regularly use data to inform their approach. Whereas corporate partnerships tends to rely less on evidence. This could be because it is seen as more of an art than a science, or because there is less research in this area.

However, we are seeing a shift where the most successful corporate partnerships teams are using the power of data to make decisions. Indeed, data and insight are essential when we help charities conduct feasibility reports and build corporate partnerships strategies.

So here are five sources of insight that can help you drive corporate partnerships success:

  1. Competitor research

Competitor research doesn’t sound particularly exciting, but our experience shows that it always delivers valuable insight. For example, recent research we conducted for a charity revealed that their competitors have a similar number, size, and type of corporate partnerships. This valuable insight provided them with a formula for success.

When it comes to research, quality beats quantity. We recommend you research a maximum of four competitors and create a PowerPoint slide for each one.

2. Partner feedback

This is the gold dust of corporate partnerships. We conducted partner feedback for a charity recently, and the insight was so powerful it not only informed their corporate partnerships strategy it also affected their organisational strategy.

Probably the most important question to ask your partners is, “on a scale of 0-10, how likely are you to recommend us to another company?” According to Net Promoter, this is what the scores mean:

  • 9-10 are “Promoters”
  • 7-8 are “Passives”
  • 0-6 are “Detractors”

You should ask promoters for referrals, give passives more attention and support to convert them into promoters, and contact detractors to see if there is anything you can do to help.

3. Prospect research

Probably the most valuable prospect research can be gathered via a short survey. We recommend you contact approximately 5-10 of your target prospects and ask them the following questions: 

  • What is your decision-making process for partnering with charities? 
  • What is your company’s purpose and how do charity partnerships help you deliver it? 
  • What are the biggest challenges facing your business? 
  • On a scale of 1 – 10, how optimistic are you feeling about the future from a business point of view?
  • Have you heard of our charity?
  • What benefits do you think we could deliver as a charity partner?

4. Market research
It’s easy to get stuck in your charity bubble, which is why market research can be so valuable. It can strengthen your strategy, enhance your pitches and help get colleagues on board. Here are some of our favourite reports:

5. Impact data

There are two kinds of impact data that strengthen corporate partnerships. The first one is how has your corporate partnership changed people’s lives? Think about how you can report this in a way that will resonate with business decision makers. For example, Age UK want to tell Innocent how many older people have been supported because of their Big Knit partnership.

The second type of impact data, is how did your corporate partnership help deliver the company’s core objectives? For example, how many of the company’s colleagues feel proud of the employer because of the partnership? Or what size audience did we reach with our social media coverage? You will probably need your corporate partners to help collect this data. When you gather it and share it with your partner it will provide a compelling case for growing and extending your partnership.

Conclusion

We hope this blog has inspired you to use the power of data and insight to inform your corporate partnerships approach. Your goal is to build ambitious partnerships that change the world. So you want to build them on solid foundations.

Conclusion

Let’s build partnerships that your cause — and the world — actually needs.

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min read
More than money – what to value in a corporate partnership

This piece is brought to you by a guest writer – Katherine Woods.  Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

I find the corporate-partnership world really exciting. It’s evolved massively over the past few years and continues to do so. Today, the most successful partnerships are multi-faceted. They have touchpoints across all aspects of the business. And they don’t simply rely on fundraising as the sole piece of activity.

Andy at Remarkable Partnerships asked me to outline what I see as the main non-financial benefits that a partner can provide. So here’s what I look at in partnerships:

  1. Reach

There is a reason that big consumer brands spend millions of pounds on advertising annually. Visibility is key.

But there are very few charities that have those kind of budgets.

Which is why a partnership can hold such great potential for a charity brand—from expanding your general reach to spotlighting your cause for targeted groups. Our development team, drawing from a consultant with prior campaigns in the privacy-centric online gaming space like the best no KYC casinos, has piloted anonymous donation channels that draw in tech-savvy supporters wary of traditional tracking. Whatever your organisation’s mission, these expanded visibility opportunities will advance it further. The more people recognize your brand and mission, the greater their inclination to contribute.

For example, we are incredibly lucky at Action for Children because our friends at FirstGroup are very generous with their advertising space. We are given huge amounts of visibility across their network. They enable us to publicise our key campaigns in a way that we simply wouldn’t be able to do without them.

2. In Kind

Back to the lack of budget. There are a range of ways that a company can help a charity plug the lack-of-budget gap by donating resource, such as event space or legal expertise. These are opportunities for the company to support you with the cause itself.

Not only does it help the charity, but it can give your partner’s employees another way of being part of the partnership that doesn’t involve them asking friends and family for money.

But! It has to really make sense. It has to be authentic. There’s nothing worse than trying to create an ‘in kind’ opportunity that doesn’t really work for both sides.

3. Network

Over the course of a partnership you have the potential to ignite a passion for your cause in people.

As fundraisers, we do a good job of telling people how amazing our charities are. Imagine if you had someone else doing that for you. A peer-to-peer introduction carries a lot of weight and can open doors, helping you achieve bigger and better things.

I’ve been incredibly fortunate to work with some very dedicated, passionate and influential senior volunteers over the years. They are often totally wonderful individuals and can be a huge asset to your organisation. Maximise this potential!

Overall, there is a huge amount corporate partners can do for you – so stop just asking for cash.

We love this piece from Katherine. Our view is that when you choose to focus partnerships on overall value rather than purely cash donations, you get more fulfilling partnerships for both parties. Equally, partnerships that begin with a non-financial contribution are more likely to succeed because they begin by focussing on solving problems, which is what they should be about.

If you have any comments or suggested comments for future blogs, we’d love to hear from you below.

This piece is brought to you by a guest writer – Katherine Woods. Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

Latest News
5
min read
Highlights from Anchors Aweigh: launch event

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Barriers from the company side:

Jenni Berkley, Communications and CSR Manager of Belfast Harbour, started the event by talking about the barriers to ambition she’s experienced in the corporate secotr

“The problem is short-termism. Many people want to see something good happen in their timeframe or tenure. Something good even if it’s not the right thing.”

“I must get around 20 letters a week from charities I’ve never spoken to or maybe even heard of asking for money. It’s incredibly frustrating – they may get £100 if they’re incredibly lucky, but there needs to be an understanding of how our partnerships operate.”

“Charity-company partnerships are like finding your life partner… right down to wondering if you like the same films. You need to be compatible with each other from the superficial details all the way through to sharing the same ethos. It’s up to the charity to demonstrate that.”

Barriers from the charity side:

Then Ghalib Ullah, Head of Commercial Partnerships, spoke about the barriers he’s encountered and overcome through his career.

“The biggest barrier is structural. Our budget works on a yearly basis, so we are pulled back to achieving short term income, rather than achieving our more ambitious goals. We need to work as a whole organisation to overcome this.”

“Another barrier is organisational buy-in. We went through a process of identifying who internally was key to our success as a team. We understand that we’re pitching internally as much as we are externally.”

“Corporate partnerships is still in its infancy. How to achieve strategic partnerships is not as well understood as how to secure major grant funding. It is essential we invest in training as a team and as individuals.”

Background to the research:

We then moved to discussing how the research came about, before discussing some of the key recommendations.

“We defined ambition as the desire to create the most social value possible, then looked at what held people back from pursuing ambitious partnerships in favour of things like Charity of the Year or sponsorship models instead.” – Ian McQuillin, Rogare

One of the main things we found was the collaboration continuum, which we have adapted from Austin and Seitinedi. You can see the model that explains levels of ambitions below:

“Charity-company partnerships can make great changes in the world, so it’s a missed opportunity to be anything short of as ambitious as possible.” – Jonathan Andrews, Remarkable Partnerships

The importance of seeking value beyond money:

“The fundraisers label can hold us back. We need to be corporate value raisers, not corporate fundraisers.” – Jonathan Andrews, Remarkable Partnerships

“There are so many different ways partnerships deliver value – which are easy to overlook if money is the only or main measure of success.” – Crispin Manners, Onva Consulting

“I would recommend starting to report on added value, where it exists, as well as income. Don’t wait to be asked to report on it, just send out the results and examples you have as part of your normal reporting so that it starts to become embedded and better understood.” – Sophie Powell-White, Great Ormond Street Hospital

The importance of having a partnership north star:

“It is important that your projects excite not only your corporate team but your partners – they need to visualise the potential impact they could have on the world.” – Ghalib Ullah, Parkinson’s UK

“All the team have in their heads. That when we go into a conversation with a company what we are looking for is that ambition at the top of our partnership model. Which is an ambition that only us and that company can achieve… If you’ve got that ambition then all the levers for change will naturally fall out of it because it is so strategic to both sides…. In three years’ time what would the Sun newspaper headline say [the partnership] has achieved?” – charity interviewee in the research.

To get your copy of the full report, download it here

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Stay Informed. Stay Remarkable.