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5 essential skills of corporate fundraisers

What corporate fundraisers do is extraordinary. Out of nothing, they bring together a company and a charity to create a partnership that makes a better world. They are the modern-day alchemists. It can also be challenging job, because one day you’re celebrating your latest partnership win and the next day you are disappointed because your prospect said no.

This means that corporate fundraisers need to develop some serious skill to be successful. Below we share five essential skills of corporate fundraisers.

Tenacious

In a recent study by Hubspot, they revealed that 80% of sales require an average of five follow-ups in order to close the deal. However, 44% of sales reps follow up with a prospect only once before giving up. After four follow-ups, 94% of people have given up.

In order to be a remarkable corporate fundraiser, you need to be in the 6% of people who keep following up with prospects until they get an answer. When Rainbow Trust were pursuing their dream partner – a large financial services company, where many of their beneficiaries’ parents worked – it took them three years to secure the partnership. They let their passion for the cause guide them. Eventually, they landed the partnership – leading to the charity having more Family Support Workers - supporting children with terminal illnesses to make the most of their time with their family. If the corporate fundraising team at Rainbow Trust had been less tenacious, those families might not have had that support.

You are offering these companies the opportunity to make a better world, so make sure they see your email. Our previous blog on how to bring dead prospects back to life will give you actionable tips on how to keep your tenacity up.

Able to build relationships

Being able to build relationships is essential for corporate partnerships success. Partnership is the name of the game – and that means you can’t do it alone.

Whilst we might immediately think of the relationships you can build with companies, it’s important to build your internal relationships first. Think of a corporate fundraiser as a formula one driver – in order to win the race, you need a strong pit crew around you. If your wider organisation isn’t 100% bought in, you won’t go as fast or as far as you need to.

With prospects and partners, you need to build trust in order to build, deliver and grow partnerships. Without that trust, they will continue to think your partnership is a nice idea, rather than something that can actually happen.

Clear communicator

You are always battling to get the attention of your prospects, partners and colleagues – so being concise and persuasive is a must.

In order to achieve this, we recommend you consider your audience. The average reading age of an adult in the UK is that of an eight year old. So to ensure you are understood, use the simplest language possible. Before you send anything, ask: would an eight year old understand this?

With the above said, the real transformation in communication skills comes from becoming a master storyteller. If you can tell a powerful story, you will become an expert fundraiser overnight. Check out our blog on the power of stories here.

Goal orientated

A Harvard Business Study found that the 3% of graduates from their MBA who had their goals written down, ended up earning ten times as much as the other 97% put together, just ten years after graduation.

This is because setting goals helps you gain greater focus. Goals help you increase your energy, excitement and productivity. They also give your senior management team a sense of where you’re headed.

We recommend that you set goals for:

  • The number of meetings secured with target prospects
  • The number of prospects converted
  • The number of new opportunities secured with corporate partners
  • The satisfaction rate of your current partners
  • The overall value of your corporate partnerships programme

Focussing on these five things will ensure that you are delivering the most you can for your charity. As Kinich Ohmae once said: “Rowing harder doesn’t help if the boat is headed in the wrong direction”.

Resilient

The final skill we recommend developing is resilience. As a corporate fundraiser, you can often find yourself feeling rejected or ignored.

If you don’t hear back from a prospect, you can take it as a sign that they’re not interested. But as we touched on earlier – you need to take no answer at face value – it’s not a no, it’s just not an answer. Knowing you have something powerful to offer will give you the confidence to follow up.

If you do hear back from a prospect and it’s a no, it can be very easy to feel like you wasted your time. However, as Bernard Ross lays out in his “Nine Nos of Fundraising”, often when they say no they mean “ask me a better question”. Being able to bounce back and work out that better question will set you apart from an ordinary fundraiser.

Conclusion

We hope you have enjoyed finding out about the five essential skills of corporate fundraisers. Perhaps you can identify one or two that you really want to work on. Being a corporate fundraiser is hugely rewarding. We wouldn’t swap this job for anything. But there is a shortage of corporate fundraisers in the UK. So if you want to enter the profession or you’re just starting out, then join us at our virtual careers event from 1pm - 1:30pm on the 5th of May.

You can book your free place by emailing Nicky on nicky@remarkablepartnerships.com

Conclusion

Let’s build partnerships that your cause — and the world — actually needs.

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More than money – what to value in a corporate partnership

This piece is brought to you by a guest writer – Katherine Woods.  Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

I find the corporate-partnership world really exciting. It’s evolved massively over the past few years and continues to do so. Today, the most successful partnerships are multi-faceted. They have touchpoints across all aspects of the business. And they don’t simply rely on fundraising as the sole piece of activity.

Andy at Remarkable Partnerships asked me to outline what I see as the main non-financial benefits that a partner can provide. So here’s what I look at in partnerships:

  1. Reach

There is a reason that big consumer brands spend millions of pounds on advertising annually. Visibility is key.

But there are very few charities that have those kind of budgets.

Which is why a partnership can hold such great potential for a charity brand—from expanding your general reach to spotlighting your cause for targeted groups. Our development team, drawing from a consultant with prior campaigns in the privacy-centric online gaming space like the best no KYC casinos, has piloted anonymous donation channels that draw in tech-savvy supporters wary of traditional tracking. Whatever your organisation’s mission, these expanded visibility opportunities will advance it further. The more people recognize your brand and mission, the greater their inclination to contribute.

For example, we are incredibly lucky at Action for Children because our friends at FirstGroup are very generous with their advertising space. We are given huge amounts of visibility across their network. They enable us to publicise our key campaigns in a way that we simply wouldn’t be able to do without them.

2. In Kind

Back to the lack of budget. There are a range of ways that a company can help a charity plug the lack-of-budget gap by donating resource, such as event space or legal expertise. These are opportunities for the company to support you with the cause itself.

Not only does it help the charity, but it can give your partner’s employees another way of being part of the partnership that doesn’t involve them asking friends and family for money.

But! It has to really make sense. It has to be authentic. There’s nothing worse than trying to create an ‘in kind’ opportunity that doesn’t really work for both sides.

3. Network

Over the course of a partnership you have the potential to ignite a passion for your cause in people.

As fundraisers, we do a good job of telling people how amazing our charities are. Imagine if you had someone else doing that for you. A peer-to-peer introduction carries a lot of weight and can open doors, helping you achieve bigger and better things.

I’ve been incredibly fortunate to work with some very dedicated, passionate and influential senior volunteers over the years. They are often totally wonderful individuals and can be a huge asset to your organisation. Maximise this potential!

Overall, there is a huge amount corporate partners can do for you – so stop just asking for cash.

We love this piece from Katherine. Our view is that when you choose to focus partnerships on overall value rather than purely cash donations, you get more fulfilling partnerships for both parties. Equally, partnerships that begin with a non-financial contribution are more likely to succeed because they begin by focussing on solving problems, which is what they should be about.

If you have any comments or suggested comments for future blogs, we’d love to hear from you below.

This piece is brought to you by a guest writer – Katherine Woods. Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

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min read
Highlights from Anchors Aweigh: launch event

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Barriers from the company side:

Jenni Berkley, Communications and CSR Manager of Belfast Harbour, started the event by talking about the barriers to ambition she’s experienced in the corporate secotr

“The problem is short-termism. Many people want to see something good happen in their timeframe or tenure. Something good even if it’s not the right thing.”

“I must get around 20 letters a week from charities I’ve never spoken to or maybe even heard of asking for money. It’s incredibly frustrating – they may get £100 if they’re incredibly lucky, but there needs to be an understanding of how our partnerships operate.”

“Charity-company partnerships are like finding your life partner… right down to wondering if you like the same films. You need to be compatible with each other from the superficial details all the way through to sharing the same ethos. It’s up to the charity to demonstrate that.”

Barriers from the charity side:

Then Ghalib Ullah, Head of Commercial Partnerships, spoke about the barriers he’s encountered and overcome through his career.

“The biggest barrier is structural. Our budget works on a yearly basis, so we are pulled back to achieving short term income, rather than achieving our more ambitious goals. We need to work as a whole organisation to overcome this.”

“Another barrier is organisational buy-in. We went through a process of identifying who internally was key to our success as a team. We understand that we’re pitching internally as much as we are externally.”

“Corporate partnerships is still in its infancy. How to achieve strategic partnerships is not as well understood as how to secure major grant funding. It is essential we invest in training as a team and as individuals.”

Background to the research:

We then moved to discussing how the research came about, before discussing some of the key recommendations.

“We defined ambition as the desire to create the most social value possible, then looked at what held people back from pursuing ambitious partnerships in favour of things like Charity of the Year or sponsorship models instead.” – Ian McQuillin, Rogare

One of the main things we found was the collaboration continuum, which we have adapted from Austin and Seitinedi. You can see the model that explains levels of ambitions below:

“Charity-company partnerships can make great changes in the world, so it’s a missed opportunity to be anything short of as ambitious as possible.” – Jonathan Andrews, Remarkable Partnerships

The importance of seeking value beyond money:

“The fundraisers label can hold us back. We need to be corporate value raisers, not corporate fundraisers.” – Jonathan Andrews, Remarkable Partnerships

“There are so many different ways partnerships deliver value – which are easy to overlook if money is the only or main measure of success.” – Crispin Manners, Onva Consulting

“I would recommend starting to report on added value, where it exists, as well as income. Don’t wait to be asked to report on it, just send out the results and examples you have as part of your normal reporting so that it starts to become embedded and better understood.” – Sophie Powell-White, Great Ormond Street Hospital

The importance of having a partnership north star:

“It is important that your projects excite not only your corporate team but your partners – they need to visualise the potential impact they could have on the world.” – Ghalib Ullah, Parkinson’s UK

“All the team have in their heads. That when we go into a conversation with a company what we are looking for is that ambition at the top of our partnership model. Which is an ambition that only us and that company can achieve… If you’ve got that ambition then all the levers for change will naturally fall out of it because it is so strategic to both sides…. In three years’ time what would the Sun newspaper headline say [the partnership] has achieved?” – charity interviewee in the research.

To get your copy of the full report, download it here

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Stay Informed. Stay Remarkable.