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Five lessons from five wins

Smart people learn from their mistakes. Smarter people learn from others' mistakes. But the smartest of all learn from others’ success.By understanding how other corporate fundraisers have built and delivered major corporate partnerships, we are able to improve our own craft. We can learn lessons about account management, re-examine our prospect list and light the fire in our stomach of knowing that success isn't just possible – it’s inevitable.With that in mind, we asked five corporate fundraisers to share a recent win – and the valuable lesson they learnt from it.

The power of being honest

In October 2020, The Felix Project was approached by the marketing team of a luxury bag company to partner on their Christmas campaign. This campaign led to a strategic, long-term friendship, including the company making introductions to other companies and luxury designers. Louise Bingham, Partnerships Manager, said, “As a small, local charity, working with a national brand could have been tricky. Right from the start, we were transparent and honest about our ability to support a public facing, cause-marketing campaign. We were particularly honest about our social media reach and the commitment we could give to PR. They were fantastic to work with, really engaged with the cause, and we are now benefiting from an extended strategic relationship."Having these open conversations right from the start helped us build strong relationships, open internal doors and has converted a short term product partnership into a strategic long term friendship between the business and the charity."We love this example from Louise because it demonstrates the power of being honest. By ensuring they were clear with the company about what they could deliver, they were able to provide a positive experience throughout the partnership and reap long term benefits.

Non-financial partnerships can be priceless

Hampshire & Isle of Wight Wildlife Trust are about to launch a new partnership with a professional sports team. The partnership will provide the sports team with sustainability resources and training for their employees, academy and team, focusing on strengthening links with the community. Michele Duma, Partnerships Manager, said, “One of our strategic goals is to see one in four people taking action for nature’s recovery. That’s a big number for a local charity. By supporting and working with this partner, we can start to see how this might happen. "They are followed by millions of people on social media and are loved and trusted by a much more diverse audience than our own. As an ambassador of our work they can influence behaviour change at a far greater rate than we could alone. Doing so will increase the impact of their own sustainability strategy."Together, we can help address the inequalities in access to nature and green spaces, and use the power of sport to create a fanbase of inspired supporters.”This example from Michelle demonstrates the power of non-financial partnerships These partnerships often create value far beyond what a simple donation could achieve. As Michelle says, though this partnership does not have a financial value attached, it is actually “priceless”.

Our best opportunities are with current partners

SolarAid are celebrating the success of a recent £15,000 donation from a premium watch company. Jamie McCloskey, Director of Development, said, “As this company was an existing small partner we took on board the 'Remarkable Way’ and it really worked for the growth of this partnership. We began by brainstorming our shared purpose and building an exciting and bespoke activities. We also built a strong relationship with our key contacts, which gave us the opportunity to engage them on an emotional level. We also secured time to pitch our compelling, commercial opportunities. We were also tenacious in our follow-up, with quality account management throughout, which enabled us to build trust and understanding of the impact of our work.”This partnership demonstrates that our best opportunities are with current partners. We often engage our prospects with more excitement and joy than our existing partners, but the biggest opportunities are often right under our nose.

The power of patient persistence

Six months ago, the Blue Cross corporate partnerships team had a brilliant partnership idea perfect for a major sofa company. In the last fortnight, the partnership was agreed.Natalie Pawaleck, Partnerships Manager, said, “We found a perfect fit with a company and industry we previously had never worked with. We knew that the fit was just too good not to share with the company. So I emailed the CEO, who put me in touch with the marketing team.In the second meeting, we adapted the offering based on some comments they had made around employee engagement in the first meeting and focused on the ideas that had received positive feedback. But the real key was patient persistence. It took six months from the first email to actually get the yes.”Here, the Blue Cross team show us the power of patient persistence. Often when approaching a company, there will be weeks – if not months – when they do not respond. It can be easy to get down hearted and interpret this lack of response as a “no". But this partnership shows us there is hope. Even during busy times, a strong shared purpose is undeniable. So keep following up that prospect.

The power of a phone call

Recently, Deafblind UK were asked by a high street retailer to verify some Deafblind manual and braille that was to be included on a product. Which of course they were happy to do, but they also sensed there was a greater opportunity.Zoe Beattie, Community and Business Partner, said, “We saw this as an amazing opportunity, to speak to the organisation and find out more about how this product had come about and what was the reason behind the launch. So rather than just send an email, I gave them a call."This simple approach has led to them asking for our support with a much bigger campaign and the potential to work together in the coming months. This campaign is also being championed by an ‘A list' celebrity."Great things can come out of a simple conversation!”This example from Deafblind UK shows the power of a phone call. By speaking to the company on the phone, Zoe was able to use her excellent relationship skills and passion about the cause to uncover a bigger opportunity. If you sense an opportunity like Zoe did, we recommend you call first and email later.If you're a corporate fundraiser, working from home, it can be easy to get discouraged if you don't feel you're making progress with your prospects. That's why we chose to share these five wins, to demonstrate to that corporate partnerships success is possible right now. We hope these lessons fire you up to think more strategically about your current partners and to re-engage your prospects with renewed confidence and excitement.If you want to turbo-charge your account management skills to secure more wins from existing partners like SolarAid and the Felix Project,check out our account management crash course.

Conclusion

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min read
More than money – what to value in a corporate partnership

This piece is brought to you by a guest writer – Katherine Woods.  Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

I find the corporate-partnership world really exciting. It’s evolved massively over the past few years and continues to do so. Today, the most successful partnerships are multi-faceted. They have touchpoints across all aspects of the business. And they don’t simply rely on fundraising as the sole piece of activity.

Andy at Remarkable Partnerships asked me to outline what I see as the main non-financial benefits that a partner can provide. So here’s what I look at in partnerships:

  1. Reach

There is a reason that big consumer brands spend millions of pounds on advertising annually. Visibility is key.

But there are very few charities that have those kind of budgets.

Which is why a partnership can hold such great potential for a charity brand—from expanding your general reach to spotlighting your cause for targeted groups. Our development team, drawing from a consultant with prior campaigns in the privacy-centric online gaming space like the best no KYC casinos, has piloted anonymous donation channels that draw in tech-savvy supporters wary of traditional tracking. Whatever your organisation’s mission, these expanded visibility opportunities will advance it further. The more people recognize your brand and mission, the greater their inclination to contribute.

For example, we are incredibly lucky at Action for Children because our friends at FirstGroup are very generous with their advertising space. We are given huge amounts of visibility across their network. They enable us to publicise our key campaigns in a way that we simply wouldn’t be able to do without them.

2. In Kind

Back to the lack of budget. There are a range of ways that a company can help a charity plug the lack-of-budget gap by donating resource, such as event space or legal expertise. These are opportunities for the company to support you with the cause itself.

Not only does it help the charity, but it can give your partner’s employees another way of being part of the partnership that doesn’t involve them asking friends and family for money.

But! It has to really make sense. It has to be authentic. There’s nothing worse than trying to create an ‘in kind’ opportunity that doesn’t really work for both sides.

3. Network

Over the course of a partnership you have the potential to ignite a passion for your cause in people.

As fundraisers, we do a good job of telling people how amazing our charities are. Imagine if you had someone else doing that for you. A peer-to-peer introduction carries a lot of weight and can open doors, helping you achieve bigger and better things.

I’ve been incredibly fortunate to work with some very dedicated, passionate and influential senior volunteers over the years. They are often totally wonderful individuals and can be a huge asset to your organisation. Maximise this potential!

Overall, there is a huge amount corporate partners can do for you – so stop just asking for cash.

We love this piece from Katherine. Our view is that when you choose to focus partnerships on overall value rather than purely cash donations, you get more fulfilling partnerships for both parties. Equally, partnerships that begin with a non-financial contribution are more likely to succeed because they begin by focussing on solving problems, which is what they should be about.

If you have any comments or suggested comments for future blogs, we’d love to hear from you below.

This piece is brought to you by a guest writer – Katherine Woods. Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

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min read
Highlights from Anchors Aweigh: launch event

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Barriers from the company side:

Jenni Berkley, Communications and CSR Manager of Belfast Harbour, started the event by talking about the barriers to ambition she’s experienced in the corporate secotr

“The problem is short-termism. Many people want to see something good happen in their timeframe or tenure. Something good even if it’s not the right thing.”

“I must get around 20 letters a week from charities I’ve never spoken to or maybe even heard of asking for money. It’s incredibly frustrating – they may get £100 if they’re incredibly lucky, but there needs to be an understanding of how our partnerships operate.”

“Charity-company partnerships are like finding your life partner… right down to wondering if you like the same films. You need to be compatible with each other from the superficial details all the way through to sharing the same ethos. It’s up to the charity to demonstrate that.”

Barriers from the charity side:

Then Ghalib Ullah, Head of Commercial Partnerships, spoke about the barriers he’s encountered and overcome through his career.

“The biggest barrier is structural. Our budget works on a yearly basis, so we are pulled back to achieving short term income, rather than achieving our more ambitious goals. We need to work as a whole organisation to overcome this.”

“Another barrier is organisational buy-in. We went through a process of identifying who internally was key to our success as a team. We understand that we’re pitching internally as much as we are externally.”

“Corporate partnerships is still in its infancy. How to achieve strategic partnerships is not as well understood as how to secure major grant funding. It is essential we invest in training as a team and as individuals.”

Background to the research:

We then moved to discussing how the research came about, before discussing some of the key recommendations.

“We defined ambition as the desire to create the most social value possible, then looked at what held people back from pursuing ambitious partnerships in favour of things like Charity of the Year or sponsorship models instead.” – Ian McQuillin, Rogare

One of the main things we found was the collaboration continuum, which we have adapted from Austin and Seitinedi. You can see the model that explains levels of ambitions below:

“Charity-company partnerships can make great changes in the world, so it’s a missed opportunity to be anything short of as ambitious as possible.” – Jonathan Andrews, Remarkable Partnerships

The importance of seeking value beyond money:

“The fundraisers label can hold us back. We need to be corporate value raisers, not corporate fundraisers.” – Jonathan Andrews, Remarkable Partnerships

“There are so many different ways partnerships deliver value – which are easy to overlook if money is the only or main measure of success.” – Crispin Manners, Onva Consulting

“I would recommend starting to report on added value, where it exists, as well as income. Don’t wait to be asked to report on it, just send out the results and examples you have as part of your normal reporting so that it starts to become embedded and better understood.” – Sophie Powell-White, Great Ormond Street Hospital

The importance of having a partnership north star:

“It is important that your projects excite not only your corporate team but your partners – they need to visualise the potential impact they could have on the world.” – Ghalib Ullah, Parkinson’s UK

“All the team have in their heads. That when we go into a conversation with a company what we are looking for is that ambition at the top of our partnership model. Which is an ambition that only us and that company can achieve… If you’ve got that ambition then all the levers for change will naturally fall out of it because it is so strategic to both sides…. In three years’ time what would the Sun newspaper headline say [the partnership] has achieved?” – charity interviewee in the research.

To get your copy of the full report, download it here

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Stay Informed. Stay Remarkable.