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What do Companies Want from Charity Partners?

If you want to create successful corporate partnerships it’s vital that you’re able to meet the expectations of companies. So let’s explore what they really want from charity partners.The primary reason that a company chooses a charity is for emotional reasons. Indeed, as human beings our major purchasing decisions are based on how a product or service makes us feel. So if we bought a Ferrari it wouldn’t be because it’s a sound financial investment, it would be because of how it makes us feel when we sit in the driver’s seat and press the accelerator.

Inspiration

So company decision makers want to be inspired by the cause of your charity. More specifically they want to see the cause for themselves and hear examples that show that their contribution is making a difference. In their book Made to Stick (Random House, 2007), Chip and Dan Heath emphasise the importance of the emotional connection:“How do we get people to care about ideas? We make them feel something. How do we get people to act on our ideas? We tell stories.”

Enthusiastic and hungry

The charity’s attitude is very important to companies. They want partner who will go the extra mile and shows tenacity to deliver results. They also want a non-profit and charitable organizations to be committed to overcoming any obstacles in their partnership.

Corporate Partnership Masterclass

How hungry you are can be revealed in the smallest gestures. For example, I was with an organisation that was invited to apply for a company’s charity of the year. I encouraged them to respond as quickly as possible to say “thank you and we will definitely be submitting an application.” It’s highly likely that the company will remember the speed of their response and it will count in the favour when it comes to shortlisting the charities invited to pitch.Also the company wants to know that their contribution matters to the charity. When I was at Action for Children we had a major partnership with MFI, a furniture retailer. They had supported us for over ten years, but we had never told them that they were our largest corporate partner. When we did finally tell them it made a huge difference and played a big part in extending our partnership.

Professionalism

Companies want their charity partners to be professional in their approach. In particular they are concerned that the charity might make a big mistake and make them look bad, or that the charity will be too slow to respond their requests.They want a partner who understands what they do and sees how the partnership relates to their overall business objectives. They also want the charity to be available when they need them and to keep in touch on a regular basis. Companies also want their charity partners to be dependable, which means doing what they say they are going to do.Ideally companies also want a charity with a proven track record of delivering corporate partnerships. It reassures them that they understand how to partner with companies and have a range of opportunities and events that work with corporate partners.

Compelling Opportunities that Fit with their Business

Companies want to partner with charities on specific opportunities. This is because they want a discreet project they can call their own and on which they can focus their resources. More specifically, they want to partner on a project which is vital and interesting because that will mean that their contribution is making an important difference.Also the company wants the opportunity to have a good fit with their business. This will ensure that the project resonates with their different audiences. For example, it makes sense for Gillette to support ‘Movember’, where members of the public grow moustaches to raise money for prostate and testicular cancer. A good fit with a charity partner can also provide opportunities for different parts of their company to unite around a common purpose. This trend of purpose-driven business is growing and has become an important aspect of partnerships. It also gives the partnership more potential to grow.

Real Business Benefits

Lastly companies want their charity partners to provide real benefits that meet their objectives. This doesn’t mean that charities have to make huge promises, instead it means that companies want their charity partners to be specific about the benefits and results they will deliver.Every charity lists publicity and employee engagement as benefits they can deliver, so it helps to offer a company something different. For example, you could offer a digital photo album of the company’s involvement in your partnership taken by a professional photographer.Ideally these benefits will be agreed at the beginning of the partnership and it is vital that the charity is able to deliver on its promises. Also the company will want the benefits to be measurable so they can demonstrate that the partnership is delivering a return on their investment.Are you ready to create a strategy to build better corporate partnerships for your charity? Contact the Remarkable Partnership team to get started!

Conclusion

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More than money – what to value in a corporate partnership

This piece is brought to you by a guest writer – Katherine Woods.  Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

I find the corporate-partnership world really exciting. It’s evolved massively over the past few years and continues to do so. Today, the most successful partnerships are multi-faceted. They have touchpoints across all aspects of the business. And they don’t simply rely on fundraising as the sole piece of activity.

Andy at Remarkable Partnerships asked me to outline what I see as the main non-financial benefits that a partner can provide. So here’s what I look at in partnerships:

  1. Reach

There is a reason that big consumer brands spend millions of pounds on advertising annually. Visibility is key.

But there are very few charities that have those kind of budgets.

Which is why a partnership can hold such great potential for a charity brand—from expanding your general reach to spotlighting your cause for targeted groups. Our development team, drawing from a consultant with prior campaigns in the privacy-centric online gaming space like the best no KYC casinos, has piloted anonymous donation channels that draw in tech-savvy supporters wary of traditional tracking. Whatever your organisation’s mission, these expanded visibility opportunities will advance it further. The more people recognize your brand and mission, the greater their inclination to contribute.

For example, we are incredibly lucky at Action for Children because our friends at FirstGroup are very generous with their advertising space. We are given huge amounts of visibility across their network. They enable us to publicise our key campaigns in a way that we simply wouldn’t be able to do without them.

2. In Kind

Back to the lack of budget. There are a range of ways that a company can help a charity plug the lack-of-budget gap by donating resource, such as event space or legal expertise. These are opportunities for the company to support you with the cause itself.

Not only does it help the charity, but it can give your partner’s employees another way of being part of the partnership that doesn’t involve them asking friends and family for money.

But! It has to really make sense. It has to be authentic. There’s nothing worse than trying to create an ‘in kind’ opportunity that doesn’t really work for both sides.

3. Network

Over the course of a partnership you have the potential to ignite a passion for your cause in people.

As fundraisers, we do a good job of telling people how amazing our charities are. Imagine if you had someone else doing that for you. A peer-to-peer introduction carries a lot of weight and can open doors, helping you achieve bigger and better things.

I’ve been incredibly fortunate to work with some very dedicated, passionate and influential senior volunteers over the years. They are often totally wonderful individuals and can be a huge asset to your organisation. Maximise this potential!

Overall, there is a huge amount corporate partners can do for you – so stop just asking for cash.

We love this piece from Katherine. Our view is that when you choose to focus partnerships on overall value rather than purely cash donations, you get more fulfilling partnerships for both parties. Equally, partnerships that begin with a non-financial contribution are more likely to succeed because they begin by focussing on solving problems, which is what they should be about.

If you have any comments or suggested comments for future blogs, we’d love to hear from you below.

This piece is brought to you by a guest writer – Katherine Woods. Katherine is the Partnership Development Lead at Action for Children and is currently setting up the charity’s first standalone New Business Team. Here’s what she had to say about the non-financial value your partners can bring:

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min read
Highlights from Anchors Aweigh: launch event

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Barriers from the company side:

Jenni Berkley, Communications and CSR Manager of Belfast Harbour, started the event by talking about the barriers to ambition she’s experienced in the corporate secotr

“The problem is short-termism. Many people want to see something good happen in their timeframe or tenure. Something good even if it’s not the right thing.”

“I must get around 20 letters a week from charities I’ve never spoken to or maybe even heard of asking for money. It’s incredibly frustrating – they may get £100 if they’re incredibly lucky, but there needs to be an understanding of how our partnerships operate.”

“Charity-company partnerships are like finding your life partner… right down to wondering if you like the same films. You need to be compatible with each other from the superficial details all the way through to sharing the same ethos. It’s up to the charity to demonstrate that.”

Barriers from the charity side:

Then Ghalib Ullah, Head of Commercial Partnerships, spoke about the barriers he’s encountered and overcome through his career.

“The biggest barrier is structural. Our budget works on a yearly basis, so we are pulled back to achieving short term income, rather than achieving our more ambitious goals. We need to work as a whole organisation to overcome this.”

“Another barrier is organisational buy-in. We went through a process of identifying who internally was key to our success as a team. We understand that we’re pitching internally as much as we are externally.”

“Corporate partnerships is still in its infancy. How to achieve strategic partnerships is not as well understood as how to secure major grant funding. It is essential we invest in training as a team and as individuals.”

Background to the research:

We then moved to discussing how the research came about, before discussing some of the key recommendations.

“We defined ambition as the desire to create the most social value possible, then looked at what held people back from pursuing ambitious partnerships in favour of things like Charity of the Year or sponsorship models instead.” – Ian McQuillin, Rogare

One of the main things we found was the collaboration continuum, which we have adapted from Austin and Seitinedi. You can see the model that explains levels of ambitions below:

“Charity-company partnerships can make great changes in the world, so it’s a missed opportunity to be anything short of as ambitious as possible.” – Jonathan Andrews, Remarkable Partnerships

The importance of seeking value beyond money:

“The fundraisers label can hold us back. We need to be corporate value raisers, not corporate fundraisers.” – Jonathan Andrews, Remarkable Partnerships

“There are so many different ways partnerships deliver value – which are easy to overlook if money is the only or main measure of success.” – Crispin Manners, Onva Consulting

“I would recommend starting to report on added value, where it exists, as well as income. Don’t wait to be asked to report on it, just send out the results and examples you have as part of your normal reporting so that it starts to become embedded and better understood.” – Sophie Powell-White, Great Ormond Street Hospital

The importance of having a partnership north star:

“It is important that your projects excite not only your corporate team but your partners – they need to visualise the potential impact they could have on the world.” – Ghalib Ullah, Parkinson’s UK

“All the team have in their heads. That when we go into a conversation with a company what we are looking for is that ambition at the top of our partnership model. Which is an ambition that only us and that company can achieve… If you’ve got that ambition then all the levers for change will naturally fall out of it because it is so strategic to both sides…. In three years’ time what would the Sun newspaper headline say [the partnership] has achieved?” – charity interviewee in the research.

To get your copy of the full report, download it here

On the 1st of July, we were delighted to be joined by 80 professionals from across the charity and business sectors for the launch of our new research – Anchors Away: breaking free of the barriers to ambitious charity-company partnerships. We heard from four incredible speakers and had some great comments in the Zoom chat, and we’re proud to share some of the highlights.

Stay Informed. Stay Remarkable.